Yes, ACM Window Cleaning regularly offers promotions and discounts to both new and returning customers. Be sure to check our website or give us a call to learn about our current specials.

A common misconception is that rainy weather will make freshly cleaned windows dirty. This is incorrect! The three major things that cause windows to become dirty are: 1. Pollen; and 2. Insect droppings; and 3. Dust If these are present on the glass when it rains, the residue in the rain attaches itself to the dirt and often makes the windows look worse. However, if the windows are cleaned, then the rain will simply sheet off the clean glass and the windows continue to remain clean. Working outside in the rain does present a Work Health & Safety concern for window cleaners as there are risks of slipping, tripping and falling from heights. If weather conditions are stormy, windy or the day has heavy continuous rain we will contact you to reschedule for another day and time. If isolated showers are forecast for the day, we will proceed with bookings so long as we feel it is safe to do so. No ladders will be used or work from heights will be conducted in wet conditions and we may need to reschedule to complete outside work if showers or isolated stormy conditions persist during the clean.

We understand that life can create some unforeseen events at times and you may have to reschedule a clean. We are more than happy to accommodate this, all that we ask is that your cancellation is made at least 3 business days prior to your booking otherwise there is a cancellation fee equivalent to the greater of $175 or 20% of the total cost of the clean. This is due to lost time and expense incurred as a result of scheduling problems. If we arrived but we were unable to access the site due to no fault of our own such as there being nobody there to let us in, there is a cancellation fee equivalent to the greater of $175 or 20% of the total cost of the clean. We thank you greatly for your co-operation and understanding in this regard.

Yes, please contact us to arrange.

You can be rest assured that ACM Commercial Cleaning Services takes Work, Health & Safety matters very seriously. In fact, the very nature of this kind of work, the use of ladders, working in public areas and at heights means we dedicate safety for our staff and the general public as a number one top priority. As such, our cleaners are currently not permitted to work at heights exceeding 2 metres.

Cash, Credit/Debit Cards, PayId and Electronic Funds Transfer (“EFT”) are the most common payment methods, and we’ve made it nice and easy for you by including payment details on your Quote and again on your invoice. Unless prior arrangements are made and approved in writing, we require payment immediately your clean is complete. Account facilities exist and may be established for clients for whom we undertake regular cleaning for providing they have completed a Cleaning Services Agreement. This allows for us to send through a tax invoice by email after a scheduled clean is completed and payment can be affected within the agreed terms.

No. There is no charge or any other obligation on you to get our free quotation.

Each job is different in so many ways, types and amounts of rooms, windows etc which requires us to prepare a “Scope of Works” to quote from. That's why it's imperative we organise a site visit so we can prepare a “Scope of Works” and provide you with an accurate quote plus measure any safety considerations there may be prior to work, which is required by law. From there we can send through the pricing for your work to be completed.

This is a rather difficult question to answer because there are so many variables. Depending on the type of waste you need to be removed and the quantity of it too, along with a range of other variables. Our average pick up is normally between 1 to 2 hours to complete. We can be far more accurate with providing you a time when we provide you an estimate and your rubbish removal quote.

Unfortunately we are unable to take the following items:- Asbestos Chemicals & Solvents Un shredded Sensitive documents Petrol, Kerosene Paint & Oil cans (even if they are empty) Explosives & other Hazardous materials

Yes. We do offer deceased estate clean-up services. Often this can be a sensitive time for grieving family and loved ones. With this in mind we always keep communication to a minimum and we just get on with the job, so as to allow the family to go about more important things they may be dealing with. We always make sure we have a clear understanding of what is to be disposed of, and we are particularly vigilant in making sure nothing else is taken that may be of great sentimental value to the family or loved ones.

Yes. However, this can be a sensitive subject for some people as there may be mental health issues at play which is why we work particularly close with these clients to ensure to the best of our ability that the process is healthy for them and doesn't end badly. We are very respectful of people in this position.

No. There is no charge or any other obligation on you to get our free quotation.

Cash, Credit/Debit Cards, PayId and Electronic Funds Transfer (“EFT”) are the most common payment methods, and we’ve made it nice and easy for you by including payment details on your Quote and again on your invoice. Unless prior arrangements are made and approved in writing, we require payment immediately your clean is complete. Account facilities exist and may be established for clients for whom we undertake regular cleaning for providing they have completed a Cleaning Services Agreement. This allows for us to send through a tax invoice by email after a scheduled clean is completed and payment can be affected within the agreed terms.

Each job is different in so many ways, types and amounts of rooms, windows etc which requires us to prepare a “Scope of Works” to quote from. That's why it's imperative we organise a site visit so we can prepare a “Scope of Works” and provide you with an accurate quote plus measure any safety considerations there may be prior to work, which is required by law. From there we can send through the pricing for your work to be completed.

Yes, ACM CleanUp regularly offers promotions and discounts to both new and returning customers. Be sure to check our website or give us a call to learn about our current specials.

Yes, we sure do. This is an area we are highly experienced and proficient in. WE can remove just about anything from your office including but not limited to the following: - Desks, Cupboards and Workstations Chairs and Benches Filing Cabinets and other Storage Items Compactus Archive Boxes Any other Bulky waste you may have. We always work to ensure minimal disruption to your business and/or personal schedule. Furthermore, we always dispose of your rubbish items quickly and in the most eco-friendly manner possible.

Water extraction is the term used in the process of removing water from a source. This is done by using industrial drying and water extraction machines to remove areas where water may still be present in a flood or a leak that a wet vacuum fan may not be able to reach. These machines can be air movers, floor blowers, heaters, dehumidifiers and heat injection.

Improper drying techniques can cause problems such as: Ø Mould and mildew (this can grow within 24-48 hours) Ø Cracked walls Ø Stains Ø Damaged surfaces Ø Corrosion Ø Odour Ø Pest infestations Some of these problems can be easily remedied, whereas others can cause more extensive and costly damage, making it extremely important to extract water professionally and thoroughly, as soon as possible.

The water extraction process will typically include the following: 1. Finding the source of the leak or flood Unless the water source has been found and stopped, it’s pointless just extracting the water when the source will only bring more water in! This can be as simple as closing your main water pipes. 2. Draining water Removing pockets and puddles of water is the next step to stop the damage to your property from progressing further and leaving it unsalvageable. There are many things that, if treated quickly, can be returned to their best possible state after a leak. 3. Ensuring invisible water is extracted While some water may not be visible, it is important for it to be removed as it can mean that problems like mould, mildew and odour, for example, will continue. 4. Water mitigation After water extraction, water mitigation should be considered in order to prevent further damage and to salvage as much as possible. Ø This can include services like: Ø Mould removal Ø Decontamination and sanitisation Ø Dehumidification Ø Deodorisation Ø Drying structural components Ø Removing materials and items that are unsalvageable Ø Conducting tests to ensure all water has been removed All of these services can help contribute to the return of a building’s original state and make you feel safe and comfortable in your property again.

Cash, Credit/Debit Cards, PayId and Electronic Funds Transfer (“EFT”) are the most common payment methods, and we’ve made it nice and easy for you by including payment details on your Quote and again on your invoice. Unless prior arrangements are made and approved in writing, we require payment immediately your clean is complete. Account facilities exist and may be established for clients for whom we undertake regular cleaning for providing they have completed a Cleaning Services Agreement. This allows for us to send through a tax invoice by email after a scheduled clean is completed and payment can be affected within the agreed terms.

We strongly suggest relying on the trained experts handle the water removal because one misstep and you could be left with long-term issues that may have never happened if a professional had handled the job. Furthermore, time is of the essence. It's not efficient to scoop out water with buckets — it's a tedious process that will allow the water to infiltrate the property more. Having it pumped out via our machines is much more efficient.

Cash, Credit/Debit Cards, PayId and Electronic Funds Transfer (“EFT”) are the most common payment methods, and we’ve made it nice and easy for you by including payment details on your Quote and again on your invoice. Unless prior arrangements are made and approved in writing, we require payment immediately your clean is complete. Account facilities exist and may be established for clients for whom we undertake regular cleaning for providing they have completed a Cleaning Services Agreement. This allows for us to send through a tax invoice by email after a scheduled clean is completed and payment can be affected within the agreed terms.

No. There is no charge or any other obligation on you to get our free quotation.

Cash, Credit/Debit Cards, PayId and Electronic Funds Transfer (“EFT”) are the most common payment methods, and we’ve made it nice and easy for you by including payment details on your Quote and again on your invoice. Unless prior arrangements are made and approved in writing, we require payment immediately your clean is complete. Account facilities exist and may be established for clients for whom we undertake regular work for providing they have completed a Service Agreement. This allows for us to send through a tax invoice by email after a scheduled clean is completed and payment can be affected within the agreed terms.

Ideally, we try to avoid mowing when the grass is wet, as it can clog the mower and lead to an uneven cut.

The amount of water your lawn needs will depend on the grass type, soil, and weather conditions. As a general rule, most lawns require around 25mm of water per week during the growing season. It’s best to water deeply and infrequently rather than shallowly and often. This encourages deep root growth, which helps your lawn withstand drought conditions. Adopting water conservation techniques in lawn care not only preserves this precious resource but also promotes a healthier lawn ecosystem. By using water-saving sprinklers, choosing drought-resistant grasses, and being mindful of watering timings, homeowners can ensure their lawns remain lush while supporting sustainable environmental practices.

Some popular grass types for Australian lawns include: Buffalo grass: Drought-tolerant and requires minimal maintenance. Couch grass: Adapts well to various soil types and has a fine, dense texture. Kikuyu grass: Fast-growing and resilient, making it ideal for high-traffic areas. Tall Fescue: Thrives in cooler climates and offers excellent shade tolerance.

The frequency of mowing depends on the type of grass and the season. Generally, during the growing season (spring and summer), we mow your lawn every 7-10 days. In the cooler months, mowing can be reduced to once every 2-3 weeks.

Aerate your lawn at least once a year to alleviate soil compaction. Apply a slow-release fertiliser during the growing season, according to the manufacturer’s instructions. Remove weeds promptly to prevent them from competing with your grass for nutrients and water. Regularly inspect your lawn for signs of pests and diseases, and treat them accordingly.

Absolutely, lawn maintenance can be both effective and eco-friendly. Opting for organic fertilisers, reducing chemical use, and employing natural pest control methods are key strategies. Additionally, planting native grasses that are adapted to your local environment can reduce the need for water, fertilisers, and pesticides. Implementing rainwater harvesting systems for irrigation further lessens the environmental footprint of maintaining a lush lawn.

Browning can occur for several reasons, including drought stress, disease, or pest infestations. To determine the cause and implement the appropriate solution: Check soil moisture levels and adjust your watering schedule accordingly. Inspect your lawn for signs of pests or diseases, and treat as necessary. If browning persists, consult a lawn care professional for advice.

To keep weeds at bay, follow these tips: Mow your lawn at the correct height, as taller grass shades the soil and prevents weed seeds from germinating. Apply a pre-emergent herbicide in early spring to prevent weed growth. Hand-pull or spot-treat individual weeds as they appear. Proper lawn care and maintenance are essential for maintaining a healthy, beautiful lawn in Australia. By understanding the unique challenges of lawn care in this country and following the tips provided in this guide, you’ll be well on your way to enjoying a lush, green oasis in your own backyard.

Investing in professional lawn care offers numerous benefits. It saves you time and effort, freeing up your weekends for more enjoyable activities. Professionals have the expertise to handle complex tasks, ensuring your lawn stays healthy and lush. They can detect early signs of pest infestations or diseases, preventing minor issues from escalating. With regular, expert maintenance, your lawn becomes more resilient to weather changes and disease. Moreover, a well-kept lawn enhances your home’s curb appeal, potentially increasing its value. In the long run, professional lawn care can be a cost-effective solution for maintaining a beautiful, thriving lawn. Additionally, professionals know the different types of lawns and the amount of maintenance they need. This allows them to provide clients with the best recommendation when it comes to their property. This guarantees longevity and prevents home or business owners from spending so much only to end up with an unsightly, dead lawn because they weren’t meant to thrive on the property or aren’t able to acclimate to the weather.

Yes, please contact us to arrange.

No. Many of our clients choose to leave a key in a pre-arranged spot or in some instances (providing its within 5 mins of your home) with their agent for the cleaner so they can enjoy more of their free time. If you leave your key with your agent, or a neighbor the cleaners will pick them up and then drop off after the job is done. All ACM cleaners are background checked including criminal history checked, so you’re in safe hands.

That depends on several factors, firstly the size of your home, the work you require to be done, which of our cleaners are available in your area at the time and day you’ve requested the service to take place. However, a standard operating procedure here at ACM is we always wherever possible use teams of two cleaners, so normally there will be a minimum of 2 cleaners come to your home.

We understand that life can create some unforeseen events at times and you may have to reschedule a clean. We are more than happy to accommodate this, all that we ask is that your cancellation is made at least 72 hours prior to your booking otherwise there is a cancellation fee of $198.00. This is due to lost time and expense incurred as a result of scheduling problems. If we arrived but we were unable to access the site due to no fault of our own such as there being nobody there to let us in, the cancellation fee of $198.00 applies. We thank you greatly for your co-operation and understanding in this regard.

No. There is no charge or any other obligation on you to get our free quotation.

No. There is no charge or any other obligation on you to get our free quotation.

Cash, Credit/Debit Cards, PayId and Electronic Funds Transfer (“EFT”) are the most common payment methods, and we’ve made it nice and easy for you by including payment details on your Quote and again on your invoice. Unless prior arrangements are made and approved in writing, we require payment immediately your clean is complete. Account facilities exist and may be established for clients for whom we undertake regular cleaning for providing they have completed a Cleaning Services Agreement. This allows for us to send through a tax invoice by email after a scheduled clean is completed and payment can be affected within the agreed terms.

You can be rest assured that ACM takes Work, Health & Safety matters very seriously. In fact, the very nature of this kind of work, the use of ladders, working in certain areas and at heights means we dedicate safety for our staff and our clients as a number one top priority. As such, our cleaners are currently not permitted to work at heights exceeding 2 metres.

Please follow this link.

Cash, Credit/Debit Cards, PayId and Electronic Funds Transfer (“EFT”) are the most common payment methods, and we’ve made it nice and easy for you by including payment details on your Quote and again on your invoice. Unless prior arrangements are made and approved in writing, we require payment immediately your clean is complete. Account facilities exist and may be established for clients for whom we undertake regular work for providing they have completed a Service Agreement. This allows for us to send through a tax invoice by email after a scheduled clean is completed and payment can be affected within the agreed terms.

Yes. Please contact as all builders cleans require a site inspection prior to quoting.

You can be rest assured that ACM takes Work, Health & Safety matters very seriously. In fact, the very nature of this kind of work, the use of ladders, working in certain areas and at heights means we dedicate safety for our staff and our clients as a number one top priority. As such, our cleaners are currently not permitted to work at heights exceeding 2 metres.

If your agent or property manager is not satisfied with the Bond Clean, we provide, then we’ll send the cleaners back to remedy the defect free of charge. To be eligible for the bond back guarantee, you just need to tell us that there was a problem with the clean within 72 Hours of the job being completed. As long as you let us know with 72 hours of the job's completion, we’ll send the cleaners back to redo it free of charge. Only checklist items you have booked will be re-cleaned free of charge. If you have omitted optional extras in your original booking, unfortunately these are not included, however, they can be done for an additional fee. For more information, please see our full Bond Back Guarantee Terms & Conditions.

A Bond Clean takes a minimum of 6 hours of labour, but the total time needed depends on the size of your home, which (if any) extras you add, and the relative condition of the property. A standard operating procedure here at ACM is we always use teams of two cleaners; therefore, we take half the amount of time because they split the labour hours. We will calculate the amount of time needed by using the number of bedrooms and bathrooms to estimate the size of your home. If you add any extras (like blinds or balcony cleaning) then that will also add time to your job, and this will be calculated in the quote. The time estimate is not shown when you make a booking online. This estimate of the total number of work hours needed is used for administration purposes and can be provided on request.

Our standard Bond Clean for an unfurnished property includes: GENERAL ITEMS Removing cobwebs, insect marks and small nests where Pest control is not warranted Clean fans, Air Conditioners and filters Clean light fittings (where they can be safely removed and accessible) Spot clean walls, light switches and power points oven Cleaning (including the racks and trays); and we allow some time for window cleaning (this includes 1 set of sliding glass doors; this is all set out in your quote. If more time is required over and above what has been allowed, the cleaners will advise on the day); and we clean your skirting boards and architraves; and we clean your drawers and cupboards including inside doors and cupboard tops and shelving; and Vacuum sliding door tracks and clean tracks; and Clean standard blinds, cords and rails (spot clean and dust); and we also clean your range hood and extractor fans; and the floors are vacuumed, and we also mop any hard floors. KITCHEN Clean your drawers and cupboards including inside doors and cupboard tops and shelving; and Clean inside, outside and around stove top, elements, rings and knobs. Clean inside and outside of oven, griller, doors, trays, racks, glass and knobs. Clean inside, outside & behind refrigerator*; and Clean inside, outside & behind dishwasher*; and Clean inside, outside & behind microwave*; and Clean and dry sink, drain holes, drainers and polish tap ware; and Clean Range hood exhaust and filter - (where filter can be removed and cleaned); and Clean and polish splash back area. * Denotes: Heavy Objects, please refer to the terms and conditions of our Bond Back Guarantee. Items 5kg and heavier must be moved and put back (if required) by you, the Client to allow our cleaners access to clean the space. BATHROOM Clean exhaust fans: and Clean your drawers and cupboards including inside doors and cupboard tops and shelving; and Clean toilet, behind ‘S’ bend, around cistern & under and around toilet seat; and Clean bath, shower recess, remove built up soap residue on tiles, the shower screen and soap holder; and Clean hand basin/s and polish all tap ware and towel rails; and Clean mirrors and inside of windows and window tracks; and Sweep or Vacuum and Mop the Floor. LAUNDRY Clean your drawers and cupboards including inside doors and cupboard tops and shelving; and Clean inside, outside & behind the Clothes Dryer*; and Clean inside, outside & behind the Washing Machine*; and Clean inside, outside and around laundry tub, cabinets, shelves and tap ware; and Clean mirrors and inside of windows and window tracks; and Clean Walls; and Sweep or Vacuum and Mop the Floor. CARPORT / GARAGE Sweep Floor; and Remove Cobwebs PATIO / BALCONY Sweep Floor; and Remove Cobwebs Please refer to the terms and conditions of our Bond Back Guarantee for further details and requirements.

The following services are all quoted separately to the standard bond clean and will appear on your quote as a separate line item. PLEASE NOTE: If these items are not listed on your quote, then they are not included. This following list is not exhaustive, but we have listed the most common services most people require. Please contact us for other specialty services such as household maintenance type repairs and painters etc. ADDITIONAL SERVICES Carpet Cleaning Blinds IE Venetians Pool Maintenance Furnished properties Pest Control Upholstery Cleaning Pressure Cleaning Garden Maintenance Rubbish Removal

These items are specifically excluded from our Bond Cleaning Service:- MOULD We will always give it our best shot to remove mould from the areas it has taken too however mould can be imbedded into silicon, grout and other areas. These areas will require a specialist to restore back to a normal state. DAMP SPOTS Damp spots can appear anywhere in the house, often the ‘dry wall’ plaster can be affected by damp spots. We will always give it our best shot to remove any mould and marks from Damp Spots however we cannot completely make these spots disappear. These marks can and most often do, return quickly due to excess moisture which obviously, we cannot control. DISCOLOURATION We will always give it our best shot to clean all items using the combined decades of commercial experience we have gained; however, discoloration happens with normal wear and tear of certain parts the property. Often grout, toilets and plastics can discolor (often into a yellow colour) over time and they cannot be returned to their original colour without specialist intervention. COMPLETTE WALL CLEAN We will spot clean the walls for insect marks etc, however, a full wall clean requires much more time and quite often the result is almost identical. A full wall clean is generally only required if marks exist beyond normal ‘wear and tear’. CEILINGS Please refer to our Working at Heights Policy. We do not clean ceilings. TILE & NATURAL ROCK STAINS We do our best to remove stains however due to the composition of the tiles or benchtops (some being extremely porous) it is not possible to remove stains without specialist intervention. HEIGHTS Please refer to our Working at Heights Policy. Our cleaners are not permitted to clean at heights above 2 meters. Any cleaning that requires a ladder will not be performed. DANGEROUS AREAS Upon arrival, our cleaners always conduct a Job Safety Analysis, and any areas found by our cleaners to be dangerous for them to operate in are immediately excluded. These areas can include, broken or cracked electrical sockets, power points or switches, rubbish, bio waste or any other hazard than can be deemed dangerous. GARAGE WALLS We do not clean Garage Walls as part of the Standard Service. GARAGE We do not warrant any cleaning inside or outside of the garage. SPECIALIST SERVICES Areas that require special cleaning equipment, specialist chemicals or a trained technician. Examples are Pressure cleaners (where there is oil or grease on the garage floor), painters (because the walls are beyond a normal clean) or plasterer (if you have any holes in your walls) are not included in our Standard Services. Please contact us to discuss these services. ADDITIONAL ITEMS Items such as fridges, furniture or any items not listed in the services inclusions is specifically excluded and will not be cleaned unless otherwise agreed upon by both parties in writing. OUTSIDE WINDOWS & GLASS We will clean the outside windows where possible (vis-a-vis those windows not exceeding 2 meters in height or those with dangerous access) however due to weather circumstances we do not warrant them. GENERAL OUTSIDE AREAS Outside areas of your home are areas that cannot be fully protected from the weather. These include balconies and patios, or any other area that cannot be completely closed in and protected such as an outside area of a house (Patio, BBQ Area, etc) with only three walls. Pursuant to our terms and conditions and in particular the inclusions contained in the terms and conditions; we will clean any outside area as required however due to weather circumstances we cannot warrant these areas. POST PEST CONTROL We are not responsible and do not warrant items post pest control that may require additional cleaning directly related to the Pest Control. For example, dead insects or animals that have accumulated due to Pest control being applied to the property. COMPLETION EVENTS A completion event is an event that has happened after the Bond Clean and within the warranty period which may influence the Managing Agents release of the bond in which the bond cleaner is not responsible for. We will not be responsible nor guarantee cleanliness in such an event. Examples of these events are; Buildup of dead insects that were alive during the clean and have since expired. A buildup of surface dust that has settled after the clean. Dirt or grime near a window or door that has been left open. Insect/animal feaces. New residents have moved or moving in. Access to the property by a third-party contractor that has not been approved in writing by us. FURNISHED PROPERTIES We will not clean inside cupboards, if they contain any items whatsoever. We do not clean nor warrant all kitchen items that occupy cupboards and draws. We do not clean or warrant, ‘nick knacks’, picture frames, vases, lamps, clocks, fruit bowls, linen and any item that may be decorative

Cash, Credit/Debit Cards, PayId and Electronic Funds Transfer (“EFT”) are the most common payment methods, and we’ve made it nice and easy for you by including payment details on your Quote and again on your invoice. Unless prior arrangements are made and approved in writing, we require payment immediately your clean is complete. Account facilities exist and may be established for clients for whom we undertake regular cleaning for providing they have completed a Cleaning Services Agreement. This allows for us to send through a tax invoice by email after a scheduled clean is completed and payment can be affected within the agreed terms.

Simply fill in the booking form on this website and we will get a quote to you by return email. We will use the information you provide us in your booking form to estimate the size of your home and then calculate how much time is needed to deliver a superior clean for you. If you need an end of lease Bond Clean, then make sure you select the Bond Clean service type. Selecting this option will naturally tell us that the cleaners need to do some extra things that your agent or property manager will expect and also tells us to allow some extra time for these things to be done.

When preparing a quotation, we must make some assumptions insofar as: You have entered the information correctly and followed the instructions precisely; and You have not omitted any optional extras you may require Your home is in good condition Your property is comparable in size and layout to other properties with the same number of bedrooms and bathrooms. In nearly every instance, the quotation provided by ACM is correct. However, if you omit information, your home is in a less than average condition, or your property is larger than the average property with the same number of bedrooms and bathrooms, then your service may require additional time. If that is the case, then our professional cleaners will notify you on the day of your service and ask for approval of additional time. If they do this, please be aware that their intention is to ensure that you get your bond back. Our cleaners don’t work miracles and need sufficient time in order to complete the service properly.

That depends on several factors, firstly the size of your home, the work you require to be done, which of our cleaners are available in your area at the time and day you’ve requested the service to take place. However, a standard operating procedure here at ACM is we always use teams of two cleaners, so there will be a minimum of 2 cleaners come to your home.

No. Many of our clients choose to leave a key in a pre-arranged spot or in some instances (providing its within 5 mins of your home) with their agent for the cleaner so they can enjoy more of their free time. If you leave your key with your agent, or a neighbor the cleaners will pick them up and then drop off after the job is done. All ACM cleaners are background checked including criminal history checked, so you’re in safe hands.

Simply fill in the booking form so we can send you a quote. Once you accept the quote and enter your card details and return it to us. We will match you with an experienced, professional cleaning team, and you will receive an email confirming your booking.

No. Carpet steam cleaning is not included as part of the standard Bond Clean Service because not everyone needs it. If your rental property has carpet, then you will need steam cleaning. Particularly if: You have pets and/or young children; or You’ve lived in the property for a number of years; or Your agent has told you that you need it done. If you need it done, then you can add the carpet steam cleaning extra to your booking. Then select the number of rooms that need steam cleaning – make sure you count any staircases or hallways as a room, or they won’t be included in your booking.

If you’ve had pets in your rental property, then your agents will expect you to have a pest control service completed to ensure that there are no fleas in the property. We can arrange a flea fumigation pest control treatment that you can add as an optional extra to your service. This will be completed by our service partner the day after your cleaning service. The pest control technician can provide you with a certificate to show your property manager.

No. There is no charge or any other obligation on you to get our free quotation.

Cash, Credit/Debit Cards, PayId and Electronic Funds Transfer (“EFT”) are the most common payment methods, and we’ve made it nice and easy for you by including payment details on your Quote and again on your invoice. Unless prior arrangements are made and approved in writing, we require payment immediately your clean is complete. Account facilities exist and may be established for clients for whom we undertake regular cleaning for providing they have completed a Cleaning Services Agreement. This allows for us to send through a tax invoice by email after a scheduled clean is completed and payment can be affected within the agreed terms.

Your carpet will be only slightly damp to the touch after your cleaning. Most carpets typically need 4 - 24 hours to dry completely. However, it could take up to 24 hours to dry depending on the time of year your carpets are cleaned, and the air circulation, humidity and temperature in your home.

Ideally you should wait at least 6 - 8 hours before you walk on a steam cleaned carpet. Your feet have low traction when you walk on wet carpet.

Staying off your damp or wet carpets may be one of the most crucial post-carpet cleaning tips you can follow. Drying times for most professional floor cleaning services can vary from four to 24 hours or more depending on the material, humidity levels, and treatment received.

ACM Carpet Cleaning is committed to providing exceptional customer service and uses the latest technology and equipment to ensure that your carpets and upholstery are cleaned thoroughly and efficiently. Our team of experienced and certified technicians undergoes regular training to stay up-to-date with the latest industry standards and techniques.

Yes, ACM Carpet Cleaning regularly offers promotions and discounts to both new and returning customers. Be sure to check our website or give us a call to learn about our current specials.

ACM Carpet Cleaning uses eco-friendly and non-toxic cleaning products that are safe for pets and children. Our cleaning solutions are also effective in removing tough stains and odors.

When you have your carpets professionally cleaned, you should expect your carpets to be slightly damp to the touch after the service is completed. Your carpets should never be left wet or soggy after a steam cleaning process.

Warm air holds more moisture and dries carpet quicker. Crack Open Your Windows – After cleaning there will be some humidity in your home.That humidity needs to escape to somewhere.

Ultimately, running your vacuum over your carpets after a professional deep clean is great but remember to do it only after your carpet is completely dry. Vacuuming your carpet when it's still damp could cause dirt to be transferred from your vacuum cleaner, so patience does pay off.

Emptying an entire room for carpet cleaning is not always necessary, but it can be beneficial. Here are some considerations: Full Access: Emptying a room provides full access to the carpet, allowing for a more thorough cleaning. This is particularly useful for deep cleaning or if the carpet is heavily soiled.

Using a reasonably powerful fan or air mover to blow air over your cleaned carpet can help it to dry out faster, as the moisture that starts to evaporate will then be blown away more quickly. Use as strong of a fan as you have access to in order to get as much air moving as possible.

Dehumidifiers reduce moisture, helping your carpet dry faster. A dehumidifier can also be a valuable tool in the fight against mold and mildew. After a carpet cleaning, there is often a great deal of moisture remaining in the air. If this moisture is not removed, it can lead to the growth of mold and mildew.

If you don't have the option to remove your waterlogged furniture and carpet right away, you should use dehumidifiers over fans. Fans work well for surface water, like dampness over drywall or a tile floor.

Air Movers, Dehumidifiers and more are available to Hire through ACM Equipment Hire & Sales at the best price. Let us know you would like to hire this equipment when you book your carpet cleaning and receive free delivery.

A ‘Room’ is any carpeted area up to 14 square meters in size. An area can be a bedroom, dining area, living area, hallway, staircase, foyer, landing, walk-in robe, and so on. If an area (ie: bedroom or living/dining) is larger than 14 square meters, then please consider that section 2 ‘Rooms’. For example, if your living/dining area is a combined open space and is 15 square meters then please book 2 areas for this section. Another example, is if you have 1 bedroom that is 15 meters squared, 2 bedrooms smaller than 14 meters square, a hallway, and a combined living/dining area that is 16 meters square, you will need to book 7 areas: We calculate this as follows: - – large bedroom (2 areas) – 2 regular bedrooms (2 areas) – hallway (1 area) – living/dining (2 areas)

Whilst we do not guarantee to be able to remove any stains, the large majority of times we are successful in doing so. Successful stain removal depends on many factors such as the type of stain, the type of carpet fibre and how old the stain is. Also, what attempts have already been made to remove the stain and what was used. No carpet cleaner can guarantee to remove all stains as some stains are permanent. Permanent stains require the services of a carpet restoration specialist rather than a carpet cleaner.

No. Many of our clients choose to leave a key in a pre-arranged spot or in some instances (providing its within 5 mins of your home) with their agent for the cleaner so they can enjoy more of their free time. If you leave your key with your agent, or a neighbor the cleaners will pick them up and then drop off after the job is done. All ACM cleaners are background checked including criminal history checked, so you’re in safe hands.

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Depending on the building we can complete high pressure house and/or building cleans. All house and building cleans are subject to an inspection prior to quoting. We can certainly perform all basic pressure washing duties such as driveways, footpaths and the security screens. We may be able to perform solar panel cleaning for you but will need to inspect the accessibility of them first.

Yes, we are able to perform solar panel cleaning for you but will need to inspect the site an accessibility of them first.

No. As pressure washing is mostly done on outdoor surfaces, quite often no keys are required, however if for instance it is tile cleaning inside and our technicians require access, many of our clients choose to leave a key in a pre-arranged spot or in some instances (providing its within 5 mins of your home) with a friend or agent for the technician so they can enjoy more of their free time. If you leave your key with a friend or your agent, or a neighbor the technician will pick them up and then drop off after the job is done. All ACM cleaners are background checked including criminal history checked, so you’re in safe hands.

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No. There is no charge or any other obligation on you to get our free quotation.

Cash, Credit/Debit Cards, PayId and Electronic Funds Transfer (“EFT”) are the most common payment methods, and we’ve made it nice and easy for you by including payment details on your Quote and again on your invoice. Unless prior arrangements are made and approved in writing, we require payment immediately your clean is complete. Account facilities exist and may be established for clients for whom we undertake regular cleaning for providing they have completed a Cleaning Services Agreement. This allows for us to send through a tax invoice by email after a scheduled clean is completed and payment can be affected within the agreed terms.

Yes, we are able to perform solar panel cleaning for you but will need to inspect the site an accessibility of them first.

When we pressure wash a home, it is going to get wet and there is no way around it. There is no difference to the services we offer, regardless of whether we are pressure washing in the sunshine or pressure washing in the rain. The only reason we wouldn’t pressure wash is if there were dangerous weather conditions in the area, such as lightning or if it's a roof clean.

No, there are a variety of different pressures that may be used, depending upon the application. For example, you may use a high-pressure water stream with a fairly wide nozzle to clean a concrete sidewalk but if you were cleaning a wooden deck, it would be done with a mixture of eco-friendly chemicals and a softer pressure.

These two terms can be used interchangeably, and they refer to the same method, using high pressure water to clean a variety of services. Regardless of whether you refer to it as being pressure or power, it will leave your home clean.

There are a wide variety of chemicals that can be used during the pressure washing process, but it is not always necessary to use them. In some cases, it may be necessary to use a cleaning solution, but we choose one that is as green as possible. In many cases, a chemical will not be necessary during the cleaning process, but chemicals can be added to help keep mould and mildew from being a problem.

Most people tend to overlook the concrete on their property. It doesn’t matter whether you are talking about concrete driveway, a patio or the sidewalk in front of your home, it is an area of your property that can get dirty over the course of time. In most cases, the discoloration that is seen on concrete occurs over time and fairly consistently, so it is difficult to know that you actually need to have it cleaned until the cleaning takes place. A high-quality pressure washer can blast away the mildew and make the concrete look brand-new again.

Although it may be true that pressure washers can be rented at some locations, there is a method that is involved to the overall pressure washing process. It not only includes picking the right pressure but also picking the proper wand, tip, type of pressure washer and even any cleaning product that may be included. In doing so, it not only helps to keep your home clean, but it also keeps the surface clean for an extended amount of time.

Yes, please contact us to arrange.

Yes, ACM Home Clean regularly offers promotions and discounts to both new and returning customers. Be sure to check our website or give us a call to learn about our current specials.

Yes, as a reminder we can call you at a pre-determined time sometime in the week leading up to your appointment.

No. There is no charge or any other obligation on you to get our free quotation.

A common misconception is that rainy weather will make freshly cleaned windows dirty. This is incorrect! The three major things that cause windows to become dirty are: 1. Pollen; and 2. Insect droppings; and 3. Dust If these are present on the glass when it rains, the residue in the rain attaches itself to the dirt and often makes the windows look worse. However, if the windows are cleaned, then the rain will simply sheet off the clean glass and the windows continue to remain clean. Working outside in the rain does present a Work Health & Safety concern for window cleaners as there are risks of slipping, tripping and falling from heights. If weather conditions are stormy, windy or the day has heavy continuous rain we will contact you to reschedule for another day and time. If isolated showers are forecast for the day, we will proceed with bookings so long as we feel it is safe to do so. No ladders will be used or work from heights will be conducted in wet conditions, and we may need to reschedule to complete outside work if showers or isolated stormy conditions persist during the clean.

We understand that life can create some unforeseen events at times and you may have to reschedule a clean. We are more than happy to accommodate this, all that we ask is that your cancellation is made at least 3 business days prior to your booking otherwise there is a cancellation fee equivalent to the greater of $175 or 20% of the total cost of the clean. This is due to lost time and expense incurred as a result of scheduling problems. If we arrived but we were unable to access the site due to no fault of our own such as there being nobody there to let us in, there is a cancellation fee equivalent to the greater of $175 or 20% of the total cost of the clean. We thank you greatly for your co-operation and understanding in this regard.

Depending on the building we can complete high pressure house and/or building cleans. All house and building cleans are subject to an inspection prior to quoting. We can certainly perform all basic pressure washing duties such as driveways, footpaths and the security screens. We may be able to perform solar panel cleaning for you but will need to inspect the accessibility of them first.

Cash, Credit/Debit Cards, PayId and Electronic Funds Transfer (“EFT”) are the most common payment methods, and we’ve made it nice and easy for you by including payment details on your Quote and again on your invoice. Unless prior arrangements are made and approved in writing, we require payment immediately your clean is complete. Account facilities exist and may be established for clients for whom we undertake regular cleaning for providing they have completed a Cleaning Services Agreement. This allows for us to send through a tax invoice by email after a scheduled clean is completed and payment can be affected within the agreed terms.

You can be rest assured that ACM Commercial Cleaning Services takes Work, Health & Safety matters very seriously. In fact, the very nature of this kind of work, the use of ladders, working in public areas and at heights means we dedicate safety for our staff and the general public as a number one top priority. As such, our cleaners are currently not permitted to work at heights exceeding 2 metres.

ACM Home Clean serves the entire metropolitan area, including the Sydney CBD. Additionally we also cover the Forster Tuncurry area. Contact us today to see if we serve your area.

Yes, we are able to perform solar panel cleaning for you but will need to inspect the site an accessibility of them first.

ACM Commercial Cleaning Services is devoted to protecting our planet and its future. We seek to conduct all aspects of our business in a way that protects the quality of the environment and yields a less toxic effect on both our staff and our clients. We strive for continual improvement of our environmental performance through systematic management practice. To achieve this, we have implemented waste minimisation processes and are committed to the prevention of pollution, with the overall objective of reducing our overall environmental impact wherever possible. OUR COMMITMENT At ACM, we are committed to: Setting and periodically reviewing our environmental objectives and targets Complying with local environmental legislation Waste and energy minimisation and proper waste handling being considered at all times in existing operations and in the planning or purchasing of new plant, equipment, processes or substances Maintaining an environmental reporting system which informs management of important environmental developments Careful consideration of community concerns on environmental issues relating to commercial cleaning practices OUR OBJECTIVES As part of our commitment to the environment, we strive to: Promote good environmental programs for our clients and actively seek partnering commitments; and Reduce all chemical usage by 50% and prioritise the use of natural, non-toxic cleaning products as soon as suitable alternatives become available; and Eliminate all plastic rubbish bags as soon as a viable alternative is sourced (recycled paper); and Use static cloths for dusting, and to re-use cleaning cloths; and Minimise water usage in the workplace by cutting water consumption by 20% Minimise electrical power usage in the workplace by turning off lights when night cleaning, in areas not being used (target of 10% savings) Collect paper, cardboard, plastic and glass waste for recycling purposes Purchase only environmentally friendly (biodegradable) cleaning products that are environmentally friendly (biodegradable) and to encourage our suppliers to provide cleaning products only in re-usable containers Reduce unnecessary paper usage (by using electronic mail) Purchase recycled products when there is a viable alternative Educate, train and motivate staff to conduct their activities in an environmentally responsible manner and promote recycling in the office Introduce composting (to reduce landfill waste) where possible and in co-operation with our customers Encourage employee participation in all environment programs.

Yes. If you are on a self-managed plan, your NDIS funding can be used with our service.

Her at ACM Home Clean, we make sure that our cleaners have the skills and knowledge to service all of your home. Whether you need a quick clean each week or a more in-depth monthly clean, our team will provide you with an excellent service.

Yes. They are required to undergo a police check which uncovers any criminal history (if any) and are interviewed by our management team. This interview includes work history and identification checks to make sure you are getting a cleaning service you can trust.

Yes. Every single cleaner who is hired by ACM has gone through a strict application process to ensure that you are getting an honest and reliable cleaner. This includes a rigorous background check and face to face interviews, to assure that you have a cleaner you can trust.

You can be rest assured that ACM Commercial Cleaning Services takes Work, Health & Safety matters very seriously. In fact, the very nature of this kind of work, the use of ladders, working in public areas and at heights means we dedicate safety for our staff and the general public as a number one top priority. As such, our cleaners are currently not permitted to work at heights exceeding 2 metres.

Absolutely. Safety is our number one priority and we will be happy to hand over any necessary (JSA) Job Safety Analysis or (SWMP) Site Waste Management Plan's.

Depending on the building we can complete high pressure building cleans. All building cleans are subject to an inspection prior to quoting. We can certainly perform all basic pressure washing duties such as driveways, footpaths and the security screens. We may be able to perform solar panel cleaning for you but will need to inspect the accessibility of them first.

Yes, we are able to perform solar panel cleaning for you but will need to inspect the site an accessibility of them first.

Each job is different in so many ways, types and amounts of rooms, windows etc which requires us to prepare a “Scope of Works” to quote from. That's why it's imperative we organise a site visit so we can prepare a “Scope of Works” and provide you with an accurate quote plus measure any safety considerations there may be prior to work, which is required by law. From there we can send through the pricing for your work to be completed.

Yes. Please contact as all builders cleans require a site inspection prior to quoting.

ACM Commercial Cleaning Services is devoted to protecting our planet and its future. We seek to conduct all aspects of our business in a way that protects the quality of the environment and yields a less toxic effect on both our staff and our clients. We strive for continual improvement of our environmental performance through systematic management practice. To achieve this, we have implemented waste minimisation processes and are committed to the prevention of pollution, with the overall objective of reducing our overall environmental impact wherever possible. OUR COMMITMENT At ACM, we are committed to: Setting and periodically reviewing our environmental objectives and targets Complying with local environmental legislation Waste and energy minimisation and proper waste handling being considered at all times in existing operations and in the planning or purchasing of new plant, equipment, processes or substances Maintaining an environmental reporting system which informs management of important environmental developments Careful consideration of community concerns on environmental issues relating to commercial cleaning practices OUR OBJECTIVES As part of our commitment to the environment, we strive to: Promote good environmental programs for our clients and actively seek partnering commitments; and Reduce all chemical usage by 50% and prioritise the use of natural, non-toxic cleaning products as soon as suitable alternatives become available; and Eliminate all plastic rubbish bags as soon as a viable alternative is sourced (recycled paper); and Use static cloths for dusting, and to re-use cleaning cloths; and Minimise water usage in the workplace by cutting water consumption by 20% Minimise electrical power usage in the workplace by turning off lights when night cleaning, in areas not being used (target of 10% savings) Collect paper, cardboard, plastic and glass waste for recycling purposes Purchase only environmentally friendly (biodegradable) cleaning products that are environmentally friendly (biodegradable) and to encourage our suppliers to provide cleaning products only in re-usable containers Reduce unnecessary paper usage (by using electronic mail) Purchase recycled products when there is a viable alternative Educate, train and motivate staff to conduct their activities in an environmentally responsible manner and promote recycling in the office Introduce composting (to reduce landfill waste) where possible and in co-operation with our customers Encourage employee participation in all environment programs.

Electronic Funds Transfer (“EFT”) is the most common and preferred payment method and we’ve made it nice and easy for you by including our banking details on your invoice. Unless prior arrangements are made and approved in writing, we require payment immediately your clean is complete. Account facilities exist and may be established for commercial clients where a Cleaning Services Agreement has been executed. This allows for us to send through a tax invoice to your accounts team and payment can be affected via EFT within the agreed terms.

A common misconception is that rainy weather will make freshly cleaned windows dirty. This is incorrect! The three major things that cause windows to become dirty are: 1. Pollen; and 2. Insect droppings; and 3. Dust If these are present on the glass when it rains, the residue in the rain attaches itself to the dirt and often makes the windows look worse. However, if the windows are cleaned, then the rain will simply sheet off the clean glass and the windows continue to remain clean. Working outside in the rain does present a Work Health & Safety concern for window cleaners as there are risks of slipping, tripping and falling from heights. If weather conditions are stormy, windy or the day has heavy continuous rain we will contact you to reschedule for another day and time. If isolated showers are forecast for the day, we will proceed with bookings so long as we feel it is safe to do so. No ladders will be used or work from heights will be conducted in wet conditions and we may need to reschedule to complete outside work if showers or isolated stormy conditions persist during the clean.

We understand that life can create some unforeseen events at times and you may have to reschedule a clean. We are more than happy to accommodate this, all that we ask is that your cancellation is made at least 3 business days prior to your booking otherwise there is a cancellation fee equivalent to the greater of $175 or 20% of the total cost of the clean. This is due to lost time and expense incurred as a result of scheduling problems. If we arrived but we were unable to access the site due to no fault of our own such as there being nobody there to let us in, there is a cancellation fee equivalent to the greater of $175 or 20% of the total cost of the clean. We thank you greatly for your co-operation and understanding in this regard.

Yes, as a reminder we can call you at a pre-determined time sometime in the week leading up to your appointment.

Yes, please contact us to arrange.